Quality Assurance
Quality at Every Stage
At Sumitomo Drive Technologies, we envision a world where precision and reliability are at the core of every product. We strive to set new industry standards by delivering products that redefine excellence and reliability. We aim to be the solution our customers turn to and the first choice in power transmission.
Our Quality mission is to engineer and manufacture gearboxes that exceed our customers' expectations in terms of performance and durability. We are committed to continuous improvement and innovation, ensuring our products are the benchmark of quality in the industry. We are dedicated to being the ultimate solution for our customers. We accomplish this by our guiding principles, focusing on our people and driving Operational excellence.
Our Principles
- Excellence in Performance: Continuously improve the performance of our products to meet and exceed customer demands.
- Reliability: Ensure that our products consistently operate at the highest levels of reliability.
- Innovation: Foster a culture of innovation to drive the development of cutting-edge solutions.
- Customer Satisfaction: Strive for 100% customer satisfaction by delivering exceptional products and services, positioning ourselves as the go-to solution for their needs.
Our Culture
Our employees are our greatest asset. We promote a culture of collaboration, empowerment, and personal growth. We believe in:
- Teamwork: We work together to achieve common goals, leveraging each team member's unique skills and experiences.
- Continuous Learning: We encourage ongoing learning and development to stay at the forefront of our industry.
- Diversity and Inclusion: We celebrate diversity and value the unique perspectives each team member brings to the table.
- Safety: The safety and well-being of our employees are paramount, and we maintain the highest safety standards.
Operational Excellence
We embrace continual improvement, lean concepts and quality tools to optimize our operations:
- Workplace Organization & Waste Reduction: We minimize waste in all aspects of production to increase efficiency and reduce costs.
- Streamlined Processes: We continuously streamline our processes to eliminate bottlenecks and increase productivity.
- Quality at the Source: We believe in building quality into every step of our manufacturing and assembly processes.
- Continuous Improvement: We're committed to Kaizen, constantly seeking opportunities for improvement.