Quality at Every Stage
Sumitomo is committed to delivering quality products and services at every stage of the process. The quality assurance team ensures that processes are in place to consistently meet or exceed our customers' expectations. We achieve this by implementing and measuring our quality performance both internally and throughout our supplier base. As an ISO 9001 certified facility, we have been recognized for our commitment to quality standards and continuous improvement.
Learn more about our quality initiatives throughout our company by watching our Quality Minute videos below:
- Aftermarket Service and Repair
- Project Management
- Engineering and Knowledge Management
- Human Resources
- Customer Service
- On Time Delivery
- Sumitomo's Quality Vision
Recent Quality Achievements:
- Development and Reporting of Departmental Metrics
- Development of a Supplier Quality Assurance Program
- Quality Technician added to Regional Facility
- Implementation of a New Material Review Board Process
- Leading Cross-Functional Kaizen Teams
- Critical Updates to Quality Documentation
- Cross-Training of Quality Control Personnel
- Development of Quality Plans and Documents for Major Product Families
Are you a Supplier?
To be considered as a Supplier, you must first fill out our Supplier Quality Questionnaire.
We welcome your feedback!
Do you have...
- Comments about the quality page?
- Suggestions for the quality team?
- Suggestions for quality minute subjects?
We desire your feedback. Please leave us your comments by contacting our Quality Specialist, Chris Luck at [email protected] or by phone at 757-485-3355 ext. 8404